We have been in the jewelry design business for over 23 years and have sold jewelry supplies online for 5 years.
We pride ourselves in customer service and want you to purchase from us with confidence. We're not happy until the customer is happy.
We look forward to serving you in all of your jewelry supply needs.
Our contact information
Orders By email:orders@beadz-n-stonez-jewelrysupplies.com
Business email address
contact@beadz-n-stonez-jewelrysupplies.com
By standard mail:
Beadz N Stonez Jewelry Supplies
Lisa & Ken Houwerzyl
23 Timber Meadows Dr.
Moorcroft, Wyoming 82721
contact@beadz-n-stonez-jewelrysupplies.comPayment Information:
Paypal is preferred, but we do accept cashiers checks, money orders drawn on U.S Banks and personal checks. Most checks and money orders take 7 - 10 business days to clear so items cannot be shipped until they have cleared the bank.
Shipping Information:
Most orders are shipped within 1-2 days of receipt of cleared payment. In the continental U.S.A, we ship USPS First Class mail for a flat rate of $4.95 per invoice and USPS Priority Flat Rate mail with delivery confirmation for $5.45 per invoice. Canadian shipping: $5.95 flat rate per invoice via First Class International mail or $13.45 for Flat Rate Priority International mail. For all other International shipping, we offer First Class International for $7.95 per invoice or Flat Rate Priority International for $13.45. Insurance is $1.70 and optional but we are not responsible for items once they are shipped. Insurance is not available for International shipments. If you need alternate shipping methods, please inquire. We will send you an email with shipment notification and D.C tracking number.
Insurance Rates:
$ .01 - $50.00 $1.70
$ 50.01 - $100.00 $2.15
$100.01 - $200.00 $2.60
$200.01 - $300.00 $4.60
$300.01 - $400.00 $5.55
$400.01 - $500.00 $6.50
$500.01 - $600.00 $7.45
$600.01 + will be $7.45 plus $ .95 per $100 or fraction thereof over $600.00 to $5,000.00
Refund, Returns and Cancellation Policies:
Customer satisfaction is our number one priority! Please email us to let us know of any problems. A return authorization number is required for any returns. Any supplies returned must be in original packaging and unaltered condition within 10 days of receipt to receive a refund. Refunds will then be given upon receipt of merchandise. Customer is responsible for return shipping charges.